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“Sales Training Basics” recognizes the bottom-line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training. The book provides learning professionals with specific guidance on designing programs that provide the right tools and techniques that deliver on an audience focused on value. In addition, trainers and facilitators are offered guidance on accessing their most charismatic and engaging...
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Before you can help others develop their leadership skills and abilities, you must first help them to recognize strengths and identify areas in which they need to improve. The Campbell Leadership Descriptor was developed to achieve just that. Designed specifically for use in those situations where comprehensive analysis of leadership characteristics is useful - such as leadership seminars, classroom discussions, and one-on-one coaching. This Facilitator's...
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"We've all had great teachers who opened new worlds, maybe even changed our lives. What made them so great? Everyone agrees that a great teacher can have an enormous impact. Yet we still don't know what, precisely, makes a teacher great. Is it a matter of natural-born charisma? Or does exceptional teaching require something more? Building a Better Teacher introduces a new generation of educators exploring the intricate science underlying their art....
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What Talent Development Professionals Should Know and Do to Be Successful
The talent development field is deep and wide, encompassing the efforts that foster learning and employee development to drive organizational performance, productivity, and results. Major societal forces and business changes require talent development professionals across all industries to adopt new approaches and upgrade skills to keep pace and grow. Capabilities for Talent...
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Gain the skills you need to coach teachers in bilingual and dual-language classrooms. In this practical guide, you will discover a proven process for creating a fair and effective observation and feedback cycle to help support bilingual teachers in this important work. Author Alexandra Guilamo offers pertinent coaching theory and accessible coaching strategies sourced directly from her firsthand experiences in dual-language education.
Use this bilingual...
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In 2006, 1st Lt. Wesley Gray was deployed as a U.S. Marine Corps military adviser to an Iraqi Army battalion in the Haditha Triad. For 210 days, he lived and fought beside Iraqi soldiers in the most dangerous and austere province of western Iraq. Al-Anbar was filled with an insurgent population traumatized by a recent massacre of twenty-four men, women, and children shot at close range by U.S. Marines in retaliation for the death of one of their comrades...
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The all-time bestselling training handbook, updated for new technologies and roles.
“Active Training” turns instructional design on its head by shifting the emphasis away from the instructor, and on to the learner. Comprehensively updated to reflect the many developments in the field, this new fourth edition covers the latest technologies and applications, the evolving role of the trainer, and how new business realities impact training, advancing...
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Capitalize on the latest educational research and youth voices to inform your teaching and become more culturally and developmentally aware
In Who's In My Classroom?, accomplished educator and author delivers an inspirational and practical combination of true stories from teens in Youth Communication's award-winning writing program and the most current educational research. The book links theories of adolescent development and identity formation to...
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“Powerful Teacher Education” describes the strategies, goals, content, and processes of seven highly successful and long-standing teacher education programs - Alverno College, Bank Street College, Trinity University, University of California, Berkeley, University of Southern Maine, University of Virginia, and Wheelock College. All these colleges and universities have succeeded in preparing teachers to teach diverse learners to achieve high levels...
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Human rights are politically fraught in Turkey, provoking suspicion and scrutiny among government workers for their anti-establishment left-wing connotations. Nevertheless, with eyes worldwide trained on Turkish politics, and with accession to the European Union underway, Turkey's human rights record remains a key indicator of its governmental legitimacy. Bureaucratic Intimacies shows how government workers encounter human rights rhetoric through...
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BEST PRACTICES FROM SINGAPORE'S HIGH-PERFORMING SCHOOL SYSTEM
“Empowered Educators in Singapore” is one volume in a series that explores how high-performing educational systems from around the world achieve strong results. The anchor book, “Empowered Educators: How High-Performing Systems Shape Teaching Quality Around the World”, is written by Linda Darling-Hammond and colleagues, with contributions from the authors of this volume.
“Empowered...
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Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them...
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"Based on Deloitte's unique research into executive transitions and its proprietary Transition Labs training that has helped over 4000 C-suite executives from the world's leading companies launch themselves better into new roles, this book provides the playbook for executives stepping into new roles"--
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Veteran instructional coaches A. Keith Young and Tamarra Osborne provide practical advice for trainers seeking high-leverage strategies for successful professional trainings.
How do you see yourself as a trainer? Are you occasionally extraordinary, or do you flail about a bit? Are you connected to a helpful community of other trainers, or are you just starting out and feeling isolated and alone in your job? Do your workshops end with thunderous applause,...
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Praise for Clinical Case Formulations
Matching the Integrative Treatment Plan to the Client, Second Edition
"[Barbara Ingram has put] a career into the development of this book and it is wonderful! My students love that it was written with them in mind and they love the statements designed to reduce anxiety and normalize the learning process. This is an excellent book!"-Amy M. Rees-Turyn, PhD Associate Professor of Counseling Psychology, Lewis...
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"Bring Your "A" Game introduces key strategies for mental training, such as goal setting, pre-performance routines, confidence building, and imagery. Each of the seventeen chapters focuses on a single mental skill and offers key points and exercises designed to reinforce the concepts, The book encourages athletes to Incorporate these mental skills into their dally lives and practice sessions so that they become second nature during competition."--Jacket....
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As a leader, you have different roles to play with your direct reports. One of them is to manage their day-to-day performance. Another is to support their development so they can continue to deliver top performance. Most leaders are comfortable with and effective in the first role. However, many leaders are less clear about the role of developing their direct reports, particularly coaching for development. This guidebook provides an introduction to...




