Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: • planning • goal setting • compromise • mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation...

In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention...

A popular radio talk-show host shows readers how to survive enemies--traitors, backstabbers, and saboteurs--at work and at home.

"Does this sound familiar? You walk away from an argument and suddenly think of all the brilliant things you wish you'd said? You avoid family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a secret that frees you from the trap of unproductive conflict and pointless arguing forever. If the threat of raised voices, emotional outbursts, and public discord makes...

"From the day they first meet as teenagers, Fern and Jessica are best friends. Despite their differences, they are there for each other throughout everything, navigating the difficulties of growing up and fitting in. That is, until Jessica crosses a line that Fern can’t forgive. But now, more than ten years later, Jessica has unexpectedly reappeared in Fern’s life. A lot has changed for them both—but can their relationship be different now that...

This is a guide to applying the teachings of mindfulness and Zen to the troublesome or challenging people in our lives. Perhaps you can see there's often a pattern to your behavior in relation to them and that it often causes pain – perhaps a great deal of pain. The only way we can grow is by facing this pain, acknowledging how we feel and how we've reacted, and making an intention or commitment to end this repeating pattern of suffering. In this...

Outlines a breakthrough approach to conflict resolution and creative problem solving that draws on the techniques of thinkers from a broad range of disciplines to explain how to incorporate diverse viewpoints for win-win solutions.

"Roller-coastering from the mournful to the comical (sometimes in the same paragraph), Watson's work is both embedded in a literary heritage tied to place and at home in a universal literature of the absurd. His stories waltz with lovely and strange melancholy, infused with wit and astonishing beauty. [This collection] embodies the twisted hilarity and undeniable grace of an underrecognized literary genius"-- Provided by publisher.

"It's midnight on Ana Koehl's sixtieth birthday, and she is taking stock. Nine years have passed since she last had sex with her kind-hearted but pot-addicted husband, seven since she began an affair with a magnetic gonzo journalist. She's gratified by her work as a book doula, yes, but equally burdened by the compulsion to be on-call for her clients 24/7. And life seems determined to keep her on her toes: her elderly mother's birthday greeting is...

Dr. Lillian Glass, world renown communication expert is the original author of the best-selling book since 1995 Toxic People®. Through the popularity of this book she coined the phrase "toxic people" used in today's vernacular. There are people who make your life miserable- a spouse, a parent, lover, friend. boss, or co-worker or even people with whom you do business. They can make you feel inadequate, worthless, causing emotional and physical distress....