Use your interpersonal and communication skills as a financial professional to work successfully with clients Embark on a journey to further develop your career when you read “People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition”. Business leaders consider employee communication skills and critical thinking abilities as essential elements for success. In their work, all professionals must communicate...

Communication Miracles at Work is about experiencing breakthrough moments of connectedness and understanding with co-workers, managers, staff members, and clients. Developed out of Matthew Gilbert's experience as an employee, communication consultant, manager, and facilitator, Communication Miracles at Work will help readers develop effective communication and relationship-building skills for achieving workplace harmony. Topics include the "corporate...

Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the "magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show...

Inclusion is about participating. About establishing essential relations with strangers. About diversity, about co-creation. We need these elements because we are living and working together with people from different cultures and backgrounds. This makes inclusion, handling power and differences well, one of the greatest challenges of our times. Collaborations clash because of different organizational cultures, conflicts are created because we don't...

Internationally bestselling author Carmine Gallo reveals the secrets to telling powerful, inspiring, and game-changing stories that will help you achieve any goal. --Publisher

"By having carefully structured conversations about taboo topics instead of avoiding them altogether, organizations can safely confront biases and stereotypes and become stronger and more inclusive. Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive,...

"Clear communication requires the courage to confront the psychological blocks that are holding you back. Learn how to become a fearless and peerless communicator. As a lifelong communication coach, Michelle Gladieux has discovered the four sneaky psychological obstacles that can keep you from becoming an effective communicator: Hiding-Fearing your low self-confidence will expose your supposed weaknesses; Defining-Putting too much stock into your...

"The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence (CQ) Now more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will...

The Best Story Wins provides fresh perspectives on the principles of Pixar-style storytelling, adapted by one of the studio's top creatives to meet the needs of entrepreneurs, marketers, and business-minded storytellers of all stripes. Pixar movies have transfixed viewers around the world and stirred a hunger in creative and corporate realms to adopt new and more impactful ways of telling stories. Former Pixar and The Simpsons Animator and Story Artist...

There is a growing sense today that organizations and the people that make them up are, to repeat a figure of speech recently used by Robert Kegan, in over their heads. As diversity becomes the rule and change the sole constant, complexity is increasing. It is generally agreed that the only effective response to this complexity is development: both at the individual and organizational level. One frequently practiced but imperfectly understood developmental...