A brilliant, sweeping history of diplomacy that includes personal stories from the noted former Secretary of State, including his stunning reopening of relations with China. The seminal work on foreign policy and the art of diplomacy. Moving from a sweeping overview of history to blow-by-blow accounts of his negotiations with world leaders, Henry Kissinger describes how the art of diplomacy has created the world in which we live, and how America's...

The fundamentals of public administration, from the world's leading practitioners Handbook of Public Administration is the classic, comprehensive guide to the field, featuring original writings from the world's foremost public administration thought leaders and practitioners. Intended to help both public administration students and practitioners navigate administrative challenges, overcome obstacles, and improve effectiveness, this guide provides...

The Effective Public Manager Thoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed...

Richard Davis is a founding member of Vanguard Consulting in the UK, and has worked with John Seddon for over 25 years. His was a significant role in developing the Vanguard method, which has allowed for dramatic improvements in public services. In this important book, Richard turns his attention to the important issue of 'responsibility' -on both the government's part and that of the users. While government wrestles with how to cut the cost of services,...

Discover the latest insights in organization theory from a comprehensive and masterful volume Understanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in the United States and other nations. The 6th Edition of Understanding and Managing Public Organizations presents the latest research and insights from...

"From the visionary leader of one of America's most innovative healthcare systems comes a game-changing guide that will help you face your fears, transcend discord and polarization, and drive positive systemic change"--

A history and analysis of European colonizers' relationship with and literary depiction of the aborigines of the Lesser Antilles. Philip Boucher analyzes the images-and the realities-of European relations with the people known as Island Caribs during the first three centuries after Columbus. Based on literary sources, travelers' observations, and missionary accounts, as well as on French and English colonial archives and administrative correspondence,...

Growing literature around the benefits of animal-assisted intervention (AAI) spurs health care professionals and administrators to start new programs. Yet the trend also raises questions of how best to begin and run successful AAI programs-under what circumstances, with what staff, and within what guidelines. Animal-Assisted Interventions in Health Care Settings: A Best Practices Manual for Establishing New Programs succinctly outlines how best to...

This book is more than a case study of the Farm Security Administration. It not only deals with the history of farm politics but also provides a fresh perspective and gives depth of understanding to issues such as the role of farm organizations, the behavior of many prominent people of the time, and problems of antipoverty programs generally. A UNC Press Enduring Edition -- UNC Press Enduring Editions use the latest in digital technology to make...

The global healthcare ecosystem is in chaos, caught in the convergence of pandemic-induced disruption, residual inequities, burnout, and turnover. Nurse leaders can either succumb to the churn or spot-and seize-a rare opportunity for true transformation. They must thoughtfully consider all aspects of their traditional roles and tackle trigger topics such as staffing, scheduling, value-based care, outcome tracking, and more. Informed, empowered nurses...