Keeping your library on the right (correct) side of campus politics / Thomas E. Abbott
Communication : a two-way street / Anne Marie Casey
Effective project management : the key to success with information technology / Frank Cervone
Staffing for success / Connie Costantino
Corporate culture, knowledge management and libraries : if we only knew what we know / Luann DeGreve
Knowing the library user / Harvey R. Gover
Developing power and influence as a library manager / Daniel J. Julius
Change management and risk taking / Michael Lorenzen
Program planning and evaluation / Patrick Mahoney
Moving into leadership / Kathleen Walsh.
