Peer mediation: conflict resolution in schools : program guide

Foundations

Understanding conflict

Principles of conflict resolution

Diversity & conflict resolution

Introduction to peer mediation

Program organization & operation

Basic training

Advanced training

Appendix A. Program forms

Appendix B. Evaluation results for peer mediation & conflict resolution programs

Appendix C. Case example : Common Ground peer mediation program

Appendix D. Boundary breakers & closure activities

Appendix E. Simulations.