What great service leaders know and do: creating breakthroughs in service firms
Author
Publisher
Varies, see individual formats and editions
Publication Date
Varies, see individual formats and editions
Language
English
Description
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Subjects
Subjects
Business
BUSINESS & ECONOMICS
BUSINESS & ECONOMICS -- Industrial Management
BUSINESS & ECONOMICS -- Management
BUSINESS & ECONOMICS -- Management Science
BUSINESS & ECONOMICS -- Organizational Behavior
Customer services
Electronic book
Electronic books
Gestion
Industrial Management
Kundservice
Management
Management Science
Organizational Behavior
Service à la clientèle
Service industries
Service industries -- Management
Services (Industrie)
Services (Industrie) -- Gestion
BUSINESS & ECONOMICS
BUSINESS & ECONOMICS -- Industrial Management
BUSINESS & ECONOMICS -- Management
BUSINESS & ECONOMICS -- Management Science
BUSINESS & ECONOMICS -- Organizational Behavior
Customer services
Electronic book
Electronic books
Gestion
Industrial Management
Kundservice
Management
Management Science
Organizational Behavior
Service à la clientèle
Service industries
Service industries -- Management
Services (Industrie)
Services (Industrie) -- Gestion
More Details
Contributors
Heskett, James L. Author
Jr., W. Earl Sasser Author
Sasser, W. Earl author
Sasser, W. Earl Author
Sasser, W. Earl. author
Jr., W. Earl Sasser Author
Sasser, W. Earl author
Sasser, W. Earl Author
Sasser, W. Earl. author
ISBN
9781626565845
9781626565869
9781626565852
9781663745057
9781626565869
9781626565852
9781663745057
UPC
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