A guide to interviewing across cultures
Preparing for the interview
Biases and boundary issues
Setting the right tone : building rapport and conveying respect
Beyond words : nonverbal communication in interviews
Language competence : building bridges with people who have a different native language
The interpreted interview
Understanding and addressing reluctance to divulge information
Interviewing culturally diverse children and adolescents
Interview reports and documents
Authority and trust issues for specific professions
Common dilemmas and misunderstandings
Afterword : your self as a resource.