Preface and acknowledgments
What is account planning?
Understanding the customer
Defining the target market
Media and account planning
Business-to-business case study: Recon software
Packaged-goods case study: Chiffon margarine
Retail case study : Kmart and Sears
Preface and acknowledgments
What is account planning?
Understanding the customer
Defining the target market
Media and account planning
Business-to-business case study: recon software
Packaged goods case study: chiffon margarine
Retail case study : Kmart and Sears