Hidden differences: doing business with the Japanese

Culture is communication

Fast and slow messages: finding the appropriate speed

High and low contexts: how much information is enough?

Space

Time

Information flow: is it fast or slow and where does it go?

Action chains: the importance of completion

Interfacing: communicating one on one

Historical background: context for Japan today

Modern Japan

The vocabulary of human relationships

Corporate philosophy

The organization

Starting business in Japan

Communication and negotiation

Managing in Japan

Marketing, selling, and distributing

Advice for Americans.